Support
Questions about your store's listing, a video, or the app itself? Start with the common questions below, or reach us directly.
How do I claim my store's listing?
Open your store's page and look for the claim option, or register at the store-owner login and search for your business by name or Instagram handle. Once claimed, you get a dashboard with views, WhatsApp clicks, and calls for your listing.
Something about my listing is wrong or outdated
Email us the store name and what needs correcting — hours, phone, address, category, or a video that should come down — and we'll fix it.
I want my store removed from Poveyes
Email us from an address associated with the business and we'll take the listing down.
I want a real POV video shot for my store
That's the Poveyes studio service — a professionally shot reel, featured placement, and a verified badge. Reach out and we'll walk you through it.
Contact us
We typically reply within one to two business days.
See also our Privacy Policy and Terms of Service.